Student Satisfaction Among Transitional Doctor of Physical Therapy Students in Lahore, Pakistan: A Cross-Sectional Survey

Authors

  • Arwa Majid Physiotherapist University of Health Sciences, Lahore.
  • Masooma Gull Assistant Professor Shalamar Institute of Health Sciences.
  • Aqsa Butt Senior lecturer Shalamar Institute of Health Sciences.
  • Nadia Anwer Assistant Professor Shalamar Institute of Health Sciences.
  • Mariya Tariq Senior lecturer Shalamar Institute of Health Sciences.

DOI:

https://doi.org/10.53350/pjmhs02026207.4

Keywords:

Student's satisfaction, physical therapy education, post graduate education, curriculum, higher education

Abstract

Background: An important measure of educational experience satisfaction is student satisfaction, which may offer institutions valuable information to help in determining strengths and areas for improvement. Transitional Doctor of Physical Therapy (tDPT) programs were created for advanced study by physiotherapists, but there is little data regarding student satisfaction with various aspects of a tDPT program in Pakistan.
Objective: To assess satisfaction among the Transitional Doctor of Physical Therapy students in Lahore, Pakistan.
Methods: A cross-sectional observational study was carried out on the students of Doctor of Physical Therapy transitional programmes in Lahore. Convenience sampling was used to select participants. A structured questionnaire, that follows the student satisfaction framework developed by Elliott and Shin, was employed for data collecting. The measure of satisfaction was for a five-point Likert scale of very dissatisfied to very satisfied. The data were analyzed descriptively by frequencies, percentages, means and standard deviations.
Results: The total number of students was 76. The satisfaction levels were stepped up high as 69.7% of the students were very satisfied and 19.7% very satisfied with teaching and supervision. Likewise, 75.0% expressed satisfaction or very satisfaction with the curriculum, and 88.2% expressed satisfaction or high satisfaction with the supervisor's knowledge of research procedures. By contrast, the admissions policy was very uncertain with 56.6% of students choosing the undecided category. The overall satisfaction rate for students was 73.6% very satisfied or satisfied.
Conclusion: The majority of students experienced positive experiences regarding the curriculum, teaching and supervision, research assistance, and infrastructure and professional skills development. On-going student feedback, along with exploratory, qualitative research, may assist institutions in pinpointing areas of administrative and assessment practices that need improvement.

References

Temesgen MH, Girma Y, Dugo T, Azeze G, Dejen M, Deres M, Janakiraman B. Factors influencing student's satisfaction in the physiotherapy education program. Adv Med Educ Pract. 2021;12:133-140. doi:10.2147/AMEP.S289134.

Mahmood T, Idrees ISA, Waseem I, Sundas AK, Maqsood U. The attitude of physical therapy students towards their profession and education in Punjab. J Islamabad Med Dent Coll. 2022;11(3). doi:10.35787/jimdc.v11i3.851.

Valenzuela-Pascual F, Pàmies-Fabra J, García-Martínez E, et al. Use of a gamified website to increase pain neurophysiology knowledge and improve satisfaction and motivation among students studying for a degree in physiotherapy: a quasi-experimental study. BMC Med Educ. 2022;22:389. doi:10.1186/s12909-022-03457-w.

Yazıcı Mutlu Ç, Pekdaş MA, Çil ET, Aslan D, Belcastro Ergen K, Şirvan Can S. Comparison of physiotherapy education on course basis in terms of student satisfaction during the COVID-19 pandemic period: online, hybrid, and on-campus education. Acıbadem Univ Sağlık Bilim Derg. 2023;14(2).

Arshad S, Waseem I, Mahmood T, Tariq K. Satisfaction level among rural and urban physical therapy students regarding their knowledge and clinical practice: a cross-sectional study. Foundation University Journal of Rehabilitation Sciences. 2023;3(2):66-71. doi:10.33897/fujrs.v3i2.320.

Carvajal N, Daza Arana JE, Urrea Arango DC, Segura Ordoñez A, Vásquez Moreno C, Solarte Rosero AS, Pinto Narváez K. Nivel de satisfacción de la simulación clínica en estudiantes de fisioterapia de una institución de educación superior de la ciudad de Cali-Colombia. Retos. 2023;48:60-68. doi:10.47197/retos.v48.93099.

Arif G, Saleem Z, Asif R, Yousaf Q. Clinical learning evaluation among undergraduate physical therapy students during rotations in teaching hospitals of Sialkot and Lahore. J Pak Med Assoc. 2024;74(7):1270-1273. doi:10.47391/JPMA.10551.

Bellini R, Rossettini G, Letafatkar A, Dell'Isola A, Battista S, et al. Physiotherapy students’ academic performance and satisfaction after following a chest physiotherapy course in hybrid mode: a case-control study. Sci Rep. 2024;14:24996. doi:10.1038/s41598-024-76051-3.

Soto-Manrique JA, Garay-Ugaz EM, Horna-Zevallos B, et al. Positive mental health, attitude towards learning, and satisfaction in the training of physiotherapy students. Vive Rev Investig Salud. 2024;7(21). doi:10.33996/revistavive.v7i21.335.

Ayvat F, Sütçü Uçmak G, Onursal Kılınç Ö, Doğan M, Ayvat E, Kılınç M, Ülger Ö, Aksu Yıldırım S. Enhancing physiotherapy education through simulation: academic, psychological, and motivational outcomes. Hacettepe University Journal of Physiotherapy and Rehabilitation. 2025.

Zhang R, Huang T, Wen Y, Zhang Z, Shi K, Wu Y. Students’ feedback about “Physiotherapy of orthopaedic diseases” with full-time online teaching. J Pak Med Assoc. 2026;76(1):34-32. doi:10.47391/JPMA.22256.

Kul Karaali H, Demir N, Özcan Ö. Academic belonging and department satisfaction among undergraduate physiotherapy students: a cross-sectional study. Physiother Theory Pract. 2026. doi:10.1080/09593985.2026.2718788.

Usman M, Padlee SF, Mohamed WN, Zulkiffli SN’A. Determinants of students’ satisfaction in HEIs’ of Pakistan: an empirical investigation. Stud Appl Econ. 2021;39(10). doi:10.25115/eea.v39i10.6293.

Tahir A, Saleem I. Impact of service quality on student satisfaction in higher education: a comparative study of public and private universities in Pakistan. Governance and Management Review. 2021;6(1).

Khan SK, Siddiqui TA, Rais M. Assessing the relationship among service quality dimensions in higher education institution and student satisfaction by applying the SERVQUAL model. Pakistan Journal of Educational Research. 2021;4(4). doi:10.52337/pjer.v4i4.336.

Bwachele VW, Chong YL, Krishnapillai G. Perceived service quality and student satisfaction in higher learning institutions in Tanzania. Humanit Soc Sci Commun. 2023;10:444. doi:10.1057/s41599-023-01913-6.

Butt S, Umair T, Tajammal R. Nexus between key determinants of service quality and students’ satisfaction in higher education institutions (HEIs). Ann Hum Soc Sci. 2024;5(2):659-671. doi:10.35484/ahss.2024(5-II-S)62.

Khalmatova ZK, Çelik HE. Perceived service quality and student satisfaction: a case study at Khoja Akhmet Yassawi University, Kazakhstan. Front Educ. 2024. doi:10.3389/feduc.2024.1492432.

Clemons R, Jance M. Defining quality in higher education and identifying opportunities for improvement. SAGE Open. 2024. doi:10.1177/21582440241271155.

Hossain MA, Wu R, Kalam A, Al Masud A, Islam T, Nur Habib S. The impact of higher education service quality on institutional image and student satisfaction: the role of institutional image as mediator. Int Soc Sci J. 2025;75:439-456. doi:10.1111/issj.12562.

Ikram M, Saleem SMU, Mehmood W. The impact of education quality indicators on students’ satisfaction. J Appl Res High Educ. 2026;18(1):326-341. doi:10.1108/JARHE-03-2024-0134.

De Silva R. The impact of service quality on students’ satisfaction in higher education: an empirical investigation. Int J Res Innov Soc Sci. 2026;10(26):4518-4526. doi:10.47772/IJRISS.2026.1026EDU0350.

Tran NKT, Nguyen PPT, et al. Leveraging service quality to drive student satisfaction, loyalty, and word-of-mouth: a SERVQUAL approach in private higher education. Serv Mark Q. 2025;47(3):322-350. doi:10.1080/15332969.2025.2575720.

Downloads

Crossmark - Check for Updates

How to Cite

Majid, A. ., Gull, M. ., Butt, A. ., Anwer, N. ., & Tariq, M. . (2026). Student Satisfaction Among Transitional Doctor of Physical Therapy Students in Lahore, Pakistan: A Cross-Sectional Survey. Pakistan Journal of Medical & Health Sciences, 20(07 July), 20–25. https://doi.org/10.53350/pjmhs02026207.4